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Voyage Claims Advisor (Nightshift)

Shell Trading & Supply has a global portfolio of crude oil, refined products, LNG, chemicals, natural gas, electrical power and CO2. Trading offices are located in the US, Canada, UK, Singapore, The Netherlands, Japan, Bahamas, Dubai and Russia, with many other downstream entities situated across the globe.We are interested in attracting people who share our core working values of honesty, integrity and respect for others. We also want those who can build on our business vision, are prepared to accept accountability and can achieve great results through teamwork while adapting to a changing business environment.The successful candidate will be part of a team of Demurrage and Post Deal Expense claim professionals in Manila. The team will provide Demurrage and Post deal claim analysis, defence, pursuit, advise and settlement on behalf of companies within the North American business, such as STUSCO, SOPUS and Shell Trading Canada.
The Voyage Claims Advisor will typically be:- Assigned to a less complex desk involving:
* Few Multi-Desk (combi) cargoes involving different traders
* Few deviations/ standard deviations on returning deal structure
* Less challenging business partners and customers
* Dem desks; Chemfeeds vessels and barge demurrage on all desks, PDE desks; Chemfeeds, LPG, Baseoil, Canada and Fuel Oil -> less complex operations, smaller quantities with less likely demurrage impact operational complexity, less contractual variation and challenges, less multi event voyages
Accountabilities - Manage a claims portfolio while setting daily prioritizations
- Proactively calculate and negotiate claims with the intent of minimizing claim exposure to Shell entities; send recovery claims prior to time bar date (last date for submission)
- Investigate the events of a voyage, deviations from the initial agreement and check what was contractually agreed
- Investigate the operations at load/ discharge port(s) and review contract and other agreements and check what was contractually agreed
- Prepare claims with third parties and stakeholders to ensure high income for Shell while reducing cost paid by Shell
- Ensure timely recovery of claims
- Ensure payment of agreed cost claims when needed
- Ensure close cooperation with the trading desk to understand their objectives, goals and preferred ways of working, their impact on your role; share with them exposure on deals and reasons for exposure
- Ensure all claim activities are correctly reflected in financial and trading systems including the P&L
- Support your line manager in understanding your portfolio position and support system clean-ups and reflection projects to guarantee data cleanliness
- Learn root cause analysis and use knowledge to suggest ways to reduce claim exposure through operational and contractual improvements
- Follow internal guideline on escalation to Team lead, Commercial Ops and Traders
- Ensure correct handling of sanctions, counterpart detail changes and data confidentiality related to claims
- Follow internal procedures for approval of payments and settlements
- Use a continuous improve mind-set to support process improvements
- Take ownership for safety, compliance and audit readiness
- Support internal projects and support trainings where needed

Additional Expectations:
- Able to work one scope and backup one other individual in the team without comprehensive training being required
- Develop the ability to predict problems and propose future remedies
- Develop the ability to advise Trading on Charter party and Oil Demurrage clauses to avoid future exposure.

Voyage Claims Advisor (Nightshift)

Manila, Metro Manila
Full Time Work

Published on 3 Aug 2020