Digital Oilfield Support Engineer - Production Management System (WS/3096)
Open To: To all Nationalities
Job Overview: A leading global Services Company in the Oil and Gas industry seeks a Digital Oilfield Support Engineer to provide first line support to customers in the use of the Company’s Production Management System. Applicants invited with a Production/Reservoir Engineering, Digital Oilfield or/and Digital Twin implementation background. The Company will provide the necessary training. For non-EU nationals, the Company is happy for you to work remotely until such time as they process your Visa/Work permit for Romania which could take 1-3 months.
Supported by global offices, the Company has been at the forefront of leading technology advancements for nearly three decades. They cover the entire upstream oil cycle – from finding hydrocarbons to evaluating the prospects, building the wells, and managing and optimising the production process. Their consulting services integrate expertise and processes with their advanced technologies to optimise real-time workflows and provide robust information management solutions.
Responsibilities: Reporting to the Head of Support, your primary responsibilities will be to:
• Become knowledgeable in the Company’s technologies and services.
• Understand the challenges and drivers within the market and how the Company’s solutions can help address these.
• Develop relationships with customers and 3rd parties to better understand customer needs and expand the reach of possible solutions.
• Build good working relationships with your peers and across the wider company matrix organization.
• Support customers in the region in the use and optimisation of the Production Management System.
• Be proactive in fixing technology problems.
• Work closely with your customer in understanding their business priorities and strategies
• Become a trusted advisor for Reservoir and Production domain technologies.
• Work closely with 3rd party vendors whose technologies, data and workflows are interlinked with the Company’s solutions.
• Organize and deliver multiple workshops and knowledge transfer sessions
• Understand and promote principles of data-driven insights and reservoir digital twin concepts
• Understand and promote Agile concepts applied to Reservoir and Production domains
• Work closely with R&D and Customer Experience organizations – make sure that the views of the Customer are well presented.
• Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences.
• Keep abreast of new oilfield technologies and digital solutions in the market – become competent discussing these with clients with the ability and confidence to highlight advantages of the Company’s solutions.
This is a very exciting role for an individual with a background in Production/Reservoir Engineering, Digital Oilfield or/and Digital Twin implementation background combined with a passion for technology – how it is developed and deployed to improve efficiencies for enterprise-wide organisations. The Company seeks a dynamic, individual who wishes to advance their technical knowledge in this sector.
Preferences: The successful candidate will have:
• 4+ years of experience in Production/Reservoir Engineering, Digital Oilfield or/and Digital Twin implementation essential.
• Degree in computer science, data analytics or/and reservoir/petroleum engineering essential.
• Some knowledge of reservoir/production technologies highly desired.
• Highly technical essential –exposure/ experience in SQL and other databases, Cloud principles, Nodal Analysis, Real-Time, Business Analytics, Programming (Preferred: Python, Angular), and/or Workflow Automation desired.
• Familiar with or experience in microservices development architecture highly desired.
• Exposure to/ knowledge of “UX design” desired. Experience designing complex solutions for an end-to-end digital environment highly advantageous.
• Highly customer focus essential – experience in building customer/partner relationships desired.
• Experience designing and/or implementing technology test cases and scenarios desired.
• An understanding of the b2b cloud-based hosting desired
• Can promote Design Thinking concepts desired.
• Experience using production systems such as PETEX, Decision Space etc. advantageous.
• High interest in technology and its deployment essential.
• The technical aptitude to grasp quickly the challenges and rewards of leading-edge technologies
• Be a team player with good communication skills
• Fluent in written and verbal English essential.
• Romanian and German advantageous.
Package: An attractive Romanian Salary is on offer depending on skills and experience plus an attractive Benefits Package.
Other: The Company has an equal opportunity policy and a strong supporter of gender diversity. They welcome both male and female applicants for this role.
Please submit a Cover Letter in support of your application - should outline a) why you feel you may be particularly suited to this position (i.e. relevant skills/experience and education) b) your availability and c) your salary expectations.